Mistakes Do Happen

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Mistakes Do Happen
(Report conducted by PIRG Public Information Research Group, Washington, D.C.)

  • Twenty-nine percent (29%) of credit reports contain serious errors, false delinquencies, or accounts that did not belong to the consumer.
  • Forty-one percent (41%) of credit reports contain demographic information that was misspelled, outdated or incorrect.
  • Twenty percent (20%) of credit reports were missing major credit, loan, mortgage or other information to demonstrate the credit worthiness of the consumer.
  • Twenty-six percent (26%) of credit reports contain accounts that were closed by the consumer but incorrectly listed as open (or) "closed by credit grantor".
  • Altogether, seventy percent (70%) of credit reports contain errors or mistakes.

 

FTC 1997 - June of 2003

Complaints filed against Credit Bureaus

Bureau

Non-ID theft

ID theft

Sub-total

Combined total

1997

Equifax

332

 n/a* 

332

 

875

Experian

305

 

305

TransUnion

238

 

238

1998

Equifax

1,923

 n/a*

1,923

 

5,633

Experian

1,964

 

1,964

TransUnion

1,799

 

1,799

1999*

Equifax

2,285

23

2,308

 

7,580

Experian

2,860

26

2,886

TransUnion

2,374

12

2,386

2000

Equifax

2,744

282

3,026

 

8,339

Experian

2,629

275

2,904

TransUnion

2,263

146

2,409

2001

Equifax

3,932

495

4,427

 

10,618

Experian

2,957

365

3,322

TransUnion

2,726

143

2,869

2002

Equifax

5,291

2,681

7,972

 

14,557

Experian

4,221

1,800

6,021

TransUnion

3,494

504

3,998

2003

Equifax

2,094

896

2,990

 

16,536

Experian

1,882

672

2,554

TransUnion

1,756

236

1,992

6.5 Year TOTAL

Equifax

18,601

4,377

22,978

 

64,138

Experian

16,818

3,138

19,956

TransUnion

14,650

1,041

15,691

 

FOIA No. 2003-470


* Identity Theft began a crime in 1998.
The FTC began accepting consumer inquiries and complaints about identity theft in October 1999.